Customer Stories

PM School

There has been a cosmetology school in town since 1947 and Peg Lippens and Mary Doyen couldn’t bear to see its demise. So they bought it. “The last owner was the 9th one I had worked for,” Peg said.

Emmanuel Barbershop

The early days of the pandemic were tough on Carlton Briggs and his Emmanuel Barbershop in Muskegon Heights. They were really tough on his customers.

Sleepy Dog Books

Riley and Jennifer Justis had always dreamed of owning a bookstore. The pandemic gave them more time to dream. And plan. And make it happen. The store is Mount Pleasant’s only locally owned bookstore.

A | M Floral and Gifts

Amy McKinley has run businesses before and even has a degree in business. But she knows enough about business to know she doesn’t know enough. She’s got a list of what she wants to learn.

Messersmith Manufacturing

Messersmith Manufacturing wanted to focus on its office processes, primarily the order-to-delivery processes. They hoped to find ways to cut waste, find new opportunities and improve costs by 20%.

Snackwerks

Northern Initiatives, through a $800,000 grant from the Department of Health and Human Services, is helping Snackwerks of Battle Creek build a fourth production line and create 27 jobs.

Brewery Outré

Ted Linabury has been brewing beer since before he was old enough to drink it. He’s opening Brewery Outré in River’s Edge, a Kalamazoo neighborhood undergoing revitalization.

Supermercado Mexico

With added space in a new building, Supermercado Mexico plans to sell products from other countries as well as expanding the ready-to-eat options. “Our customers tell us what they want,” Javier Olvera laughed.

Mallowfields

Jessa Challa is having a blast discovering places to eat, shop and hang out – right in her hometown, drawn from a map she created. She’s using her GIS skills to create the BIPOC Businesses directory.

Update: Bake Superior Bread

Andrew and Rachel Brand opened Bake Superior Bread in Ironwood in 2017 and have been Northern Initiatives customers since the start, including a second loan they probably could have gotten from a traditional bank.

Systems Control

“We needed customized training to suit our business, and we were able to work with The Center – Northern Initiatives to create the appropriate content.” – Jon Harry, VP of Operational Excellence

Beechwood Cafe

Lisa Ballard and Matt Cassell had the same daydreams as most other restaurant workers: Someday, when I own my own place …Their dream came true sooner than they thought, or maybe exactly on time.

Little Black Rake

Mary Moore just wanted to continue selling her favorite rake, but the rake she adored, which was inspired by a shag carpeting rake, apparently had gone the same route as … shag carpeting.

Mosley School of Cosmetology

When Theresa Mosley first came to Grand Rapids, she stayed at a homeless shelter. Now, she’s the owner of a growing business that employs seven and trains many more.

The Only Cannoli

Brittany Meloche and Bethany Bauer had dreams that were more about mascarpone than marketing and the women knew they needed not just capital but some business education, too.

Five Pillars Farm

Sherman Reed has always been a thorough researcher, so when his research pointed him to Northern Initiatives, he researched some more and surprised even himself.

Tip’N The Mitten

Stacy McIsaac wrote up the original business plan for Tip’N The Mitten as part of a college class (she got an A) and the couple ran it successfully in a rented storefront just a few yards away from their new location …

PM Power Group

Zach Halkola remembers starting his business plan for the White Pine Refinery when copper was selling for about $2.50 per pound. Now, on the cusp of starting 24/7 production …

GRNoir

GRNoir, a name Nadia Brigham literally dreamed up, opened in December 2020, smack dab in the middle of a pandemic that came complete with rules that kept people out …

Ragsdale Home Furnishings

Phil Myer built his first table lamp in junior high school, never imaging that someday he’d be doing it for a living. Today, as the owner of Ragsdale Home Furnishings and a master craftsman…

The Marquette Brewing Cooperative

A global pandemic didn’t curb the enthusiasm of the entrepreneurial spirit that sparked the launch of Michigan’s first co-op brewery…

Beth Millner Jewelry

When COVID-19 hit hard this spring and sales took an immediate dip, Beth credited Northern Initiatives’ for helping her grow her understanding of the importance and application…

The Bird and the Bear Grill

The Bird and the Bear Grill started in Roscommon in 2018 as a local diner by Nancy and Jim Miller. A Northern Initiatives loan allowed the couple to purchase a building…

Advanced Interactive Response Systems

Innovation and persistence are critical to a successful technology business. These words also describe the journey of Valerie Obenchain…

Velodrome Coffee

At the start of March 2020, two and a half years after launch, Velodrome was growing at a rate they hadn’t expect, business was up 40% over the previous year…

Grand Alpaca Company

Les saw a need for his own business and the gap in the fiber market, and seized on the opportunity to expand what their farm is capable of by learning to shear himself and, with the support…

Great Lakes Mobile Drug Testing

Card said she is conscious of balancing growth and expansion with the high level of personal service her clients expect. It was Northern Initiatives’…

Piggy Polish

Northern Initiatives provided the funding and business services Julie Armock needed to sell new and existing products directly to consumers through her Piggy Polish website…

Reliable Medical Transport

Richard Flowers confronted roadblocks while seeking the necessary capital to expand his company’s fleet of vehicles. Reliable Medical Transport LLC in Grand Rapids had been…

Superior Culture

Alex Rowland started his kombucha-brewing hobby with a glass jar in his kitchen. He now operates a combined taproom and production facility with multi-gallon fermenters…

Lake Shore Systems

Partnering with Northern Initiatives, Lake Shore Systems cut costs and improved efficiencies, giving them the advantage in a competitive national market…..

Torti Taco

With the mission to provide delicious, authentic Mexican food in Battle Creek, MI, Javier Fortoso and his family opened Torti Taco in 2016. Torti Taco offers real Mexican food…

Bauman Engraving & Sign

When the late Orville Bauman owned a small sporting goods shop in Crystal Falls, he bought a rotary engraver to create name tags for customers’ tackle boxes. That purchase…

HOTplate Pottery

Melissa Sprouse formerly worked at Northern Michigan University’s Career Services, encouraging students to apply for jobs that matched their interests and passions…

Zilke Farm Kitchen

Growing is what Tom and Vicki Zilke do best. The pair started their farm, Zilke Vegetable Farm in Milan, Michigan in 2009, with a passion for offering real food in their community…

Bake Superior Bread

Andrew Brand’s “back-burner dream” of owning a bakery is now a reality. Customer appreciation has risen much like the breads he bakes in his steam-injected French oven…

Terroir Wood Studio

Jason Sharp found his own sense of place in the woodshop early in life. Modern efficiencies are mixed with time-worn techniques to create the custom heirloom pieces…

Busy Boys Home Solutions

Aaron Beutenmiller and Barrett Kaib transitioned from Northern Michigan University hockey teammates to business partners. They co-own Busy Boys Home Solutions in Marquette…

51st State Brewing Company

Jeff Brickey’s retirement hobby of home brewing escalated over several years to the point he was crafting more quantities than he could reasonably consume or share…

North of Chicago Pizza

It could be said that sauce runs through Justin Fisher’s veins. Pizza sauce, more precisely. He has always loved the way this “all-around awesome food” smells and tastes, and the fact it is a popular…

Right Away Restoration & Cleaning, LLC

The hugs Juli Sauve receives from clients while out and about in Alpena demonstrate that her team’s personalized, empathetic response to…

Pictured Rocks Fudge and Coffee

Chocolate and coffee are popular on their own, but they are often paired together to enhance their unique flavor profiles. This winning combination…

Ruff Life Pet Outfitters

In 2012, three pieces of a life puzzle came together for Michigan native, Gary Albert. One, he’d always wanted to own and run a business. Two, his professional background included…

Flowers by Evelyn

The names of Nicole Bradstreet’s four children, in sequential order, begin with the letters A, B, C and D. So it is only appropriate that her new “baby,” a floral business she purchased…

Tap 21

Tiffany Gault worked at a Manistique bar a decade ago to put herself through college. When the building came up for sale at a reasonable price after sitting dormant for several years…

Polished Nail Boutique

In 2001, single mom Brooke Beckman moved with her toddler to Traverse City, Mich., from Saginaw to be closer to family. She’d been a nail technician for a decade through rented space…

Advanced Blending Solutions

Located in Wallace, Michigan, Advanced Blending Solutions (ABS) designs, manufactures, and supplies blending and convey equipment for the plastics industry. The company has…

Four Leaf Brewing Company

Amy Shindorf is the sole proprietor of Four Leaf Brewing, a microbrewery in historic downtown Clare. Among many responsibilities at the brewery, Shindorf is the “chief taster.” This…

LifeFit BrainFit

Debbie Flannery has devoted her 30 year professional life to improving her clients’ mind and body health. After a master’s degree in health education and a career in corporate wellness…

Superior Stoves & Fireplaces

In 2006, Matt Dale, a certified mechanical contractor, saw an opening in the regional market for a business that would provide sales, installation, and service of gas and wood…

1668 Winery

“There was no way that project would fail.” Ray Bauer, owner of 1668 Winery in Sault Ste. Marie, Michigan, can look back now and realize his unrelenting persistence…

Paddle Hard Brewing

Dave Vargo is quick to credit his wife, Cindy, with the name for their business – Paddle Hard Brewing. She felt they should embrace the popularity of the AuSable River…

Lake Effect Associates

Lake Effect Associates in Traverse City, Michigan was founded by Jonathan Campbell in 2013. It is a digital strategy company focusing on two industry sectors…

Huron Mountain Bakery

In his early twenties, John Scheidt was surprised to learn he loved baking – particularly fresh bread, doughnuts, and cakes. His career moved quickly from prep staff, to baker…

Gaijin Restaurant

Simon Joseph has a knack for creativity and comfort foods. His newest venture, Gaijin Restaurant, is bringing Traverse City the Asian comfort food that has been sweeping the East and West…

Roz’s Diner

Roz’s Diner, owned by Chris Bair in Rosebush, Michigan is small in stature, but large in popularity. At just 850 square feet, this diner has only been open since mid-December 2015, but…

Newaygo Brewing Company

Newaygo Brewing Company is a 100 seat full service restaurant and brewery opened by Eric, Nick, and Krista Looman in May 2015. Nick and Krista’s passion for brewing craft beer…

Rialto Theater

Owned and operated by Jordan Stancil, the Rialto Theater is a first-run cinema in downtown Grayling. Stancil’s great-grandfather opened the Rialto in 1915 to provide a state-of-the art…

Upper Peninsula Audiology

Dr. Melissa Collard opened the Upper Peninsula Audiology clinic in Houghton. She created the business to provide a broad range of hearing services for children and…

Rare Bird Brewpub

Rare Bird Brewpub is a gastropub and brewery founded by Tina Schuett and Nate Crane in June 2014. Brewmaster Schuett credits her time spent in Germany as pivotal in her decision…

East Jordan Motel

The East Jordan Motel is a seven room motel owned by Jill Hegedus. It is located in the heart of many regional tourist destinations such as Charlevoix, Boyne City, Boyne Falls,…

Northern Test & Balance

Northern Test & Balance provides inspections of HVAC (heating, ventilation, and air conditioning) and mechanical systems as well as design of these systems…

Olive Barn

Olive Barn is an online store specializing in made-in-the-USA, eco-friendly products that “make the most of your garden spaces.” The product mix is selected to compliment…

Marquette Food Co-op

The Marquette Food Cooperative (Co-op) is a community-owned, organic and natural food grocery store specializing in regional products. Since the Co-op opened it’s doors in 1971…

DerMiner’s Parkside Market

For many years, Brian and Robin DerMiner worked domestically and abroad in the real estate, automotive sales, and technology communications industries. In 2012…

WaterFire Vineyards

In 2007, Chantal, a coastal scientist, and Michael, a lawyer, were married, living in downtown Boston and disenchanted. They yearned for a simpler, more inspired way of life….

Michigan Pure Ice

In 2012, Crystal Schley worked as an executive assistant at the Indian River Chamber of Commerce. Through conversations with her business contacts, she learned…

Redheads Cafe and Tasting Room

In 1997, Sarah Landry-Ryder and her sister, Christen Landry, created Kejara’s Bridge, a community-centered coffee house/restaurant featuring…

AdvantEdge

Dustin Brancheau, Director of AdvantEdge Sports Training, has independently grown the clientele in this 6,200 square foot warehouse-style gym to 200+ members…

Cherry Republic

Bob Sutherland, from Glen Arbor in Leelanau County, MI, started this cherry-centric business in 1988 by selling t-shirts sporting a cherry design from the trunk of his car…

Idea Mia

In 2008, Angela and Marco Cucco, with solid backgrounds in marketing, sales, and finance formed Idea Mia to produce and sell their first product, JetBag. This product is a re-closable…

Blackrocks Brewery

In 2010, the downturn in the economy resulted in the elimination of Andy Langlois’ position as a pharmaceutical sales rep. He and good friend, David Manson…

Pictured Rocks Cruises

Locally owned and operated Pictured Rocks Cruises, LLC has been offering a unique and stunning view of Pictured Rocks National Lakeshore for over 50 years. Every…

Jacquart Fabric Products

The concept of legacy is nothing new to the Jacquart family or to the family’s 55 year old company. Bob Jacquart’s father launched the company in 1958. Today with his…

Karl’s Cuisine

Using items freshly harvested from his 40 acre family farm or goods from other local growers, Karl prepares delicacies that show his appreciation for fresh, healthy food…

Beth Millner Jewelry

Beth Millner has been working with jewelry crafts for nearly her entire life. Living in Michigan’s Upper Peninsula for the past several years, she finds herself constantly inspired…

Risak Pottery

Ed and Julie Risak are the owners of Risak Pottery Studio, located at Presque Isle Station in Marquette, Michigan. This husband and wife team work together to produce unique…

Sky Iris

Inspired by motherhood and intent on owning her own small business and determined to do so in “her own way”, Leslie Burke has found the perfect creative outlet…

Delta Manufacturing

When Jean Ross was a nurse, she didn’t need to be proficient in industrial-sized lathes, spring-loaded gear cases, or railcar wheels. But now that she is the President of Delta Manufacturing…